LG is one of the best TV brands because smart TV offers everything one could ever ask for. However, LG TV users have complained about some problems.
No matter what type of LG smart TV you buy, the functionality of the TV can never be guaranteed. Though LG TVs are reliable and can last 7-8 years, major problems can occur anytime.
We’ve compiled a list of 10 Common issues with LG TVs, including backlight issues, freezing and lagging, black screen problems, and a few more.
10 Common LG TV Problems & Troubleshooting Guide
If you have other devices like smart TV, you may see the same issue on the home screen.
Not only will we discuss common problems, but to help you troubleshoot these problems. We’ve also detailed their possible solutions. So, let’s begin.
1. TV Not Connecting to Wi-Fi
There can be several reasons LG TV is not connected to WIFI.
- First, make sure that LG TV is within range of your router. If it is, check to see if your router’s Wi-Fi connection is strong enough. If not, you may need to move your router closer to your TV.
- Another possibility is that something is blocking the signal between your router and TV. This could be something as simple as a piece of furniture or a wall. If you suspect this, try moving your router with the box cable and setting the TV screen closer.
- If you’re still having trouble, your router’s firmware may be outdated. To check, go to the menu button and log into your router’s settings.
- Wait to look for an update. If there is one available, be sure to follow the instructions carefully.
- Finally, if none of the above solutions works, you may need to go to an authorized repair center to get checked your LG TV.
This will erase all your settings, so back up any important data first. To factory reset your TV, go to the settings menu and select “Reset.”
2. LG TV Screen Problems
LG TVs are known for their sleek designs and high-quality displays.
However, some LG TV users have reported LG TV screen problems, including TV screen flickering, ghosting, and image retention.
- Screen flickering can be caused by various factors, including loose connections in the HD set-top box, damaged hardware, or software glitches.
- If you’re experiencing TV screen flickering, you should first check all of your TV’s connections to ensure they’re tight.
- If that doesn’t fix the LG smart TV problem, you may need to replace some of the hardware inside your TV or check the TV remote control.
You can also go to TV settings to make sure that’s what the major problem is.
Ghosting is another common LG tv problem caused by loose connections of HDMI cables or damaged hardware. This results in disturbing sound output also.
- If you’re seeing ghosting on your screen, you should try tightening all of the connections to your TV and secure your internet connection.
- If that doesn’t work, you may need to replace the screen or some of the hardware inside your TV, just external speakers.
Image retention is another major problem that is founding many smart TVs.
It can occur when an image is displayed on a screen for a prolonged period. This can cause the image to become “burned-in” to the screen.
If you’re experiencing this issue, you should try changing the display settings or power cord on your LG smart TV.
3. LG TV Not Responding To Remote
There are a few possible explanations if your LG TV is not responding to the TV remote. The solution for LG tv problems that won’t turn on is the following.
- First, check to ensure that the batteries in your TV remote are fresh and inserted correctly. If the batteries are low or inserted incorrectly, the remote may not have enough power to control the TV properly.
- If the batteries are fresh and inserted correctly, the next step is to check the TV’s infrared sensor. The remote control sends out infrared signals to power inputs that are picked up by the sensor.
- So, if the sensor is dirty or blocked, it may not be able to receive the signals properly and distract the power supply. To clean the sensor, use a soft, dry cloth to wipe away any dirt or debris gently.
- If the infrared sensor is clean and unobstructed, the next step is to check the remote control for any physical damage. You can also check the properly connected HDMI ports because electronic devices have such a problem.
- If the remote control is cracked, chipped, or otherwise damaged, it may not send the proper signals. In this case, you will need to replace the remote control.
- If you have followed all of these steps and your LG TV still is not responding to the remote, you may need to contact LG customer service for further assistance.
4. LG TV No Sound
There are a few possible explanations if your LG TV has no popping sound. One possibility may be LG TV turns on but has no picture or sound. The solution to this problem is the following.
- First, check to ensure that the volume is turned up on your TV and the external speakers (e.g., cable box, DVD player, etc.) you are using.
- If the volume is turned up and you still don’t hear any sound from internal speakers, try changing the audio output setting on your TV. This is important to match the audio cable you use (e.g., HDMI, optical, etc.).
- If you have tried all these things and still can’t get any sound, there may be an issue with both external and internal speakers on your LG TV. This also happens due to a bad motherboard.
Try testing the speakers by connecting another device (e.g., your phone) to the audio input on LG TV. If you still don’t hear any sound, the speakers may be defective and need to be replaced.
5. Inconsistent Colors
The LG tv screen color problem has been frustrating for many customers. The LG tv problem is that the colors on LG TVs can sometimes appear different than on other TVs or displays.
This can be especially noticeable when watching movies or TV shows with a lot of color. Not only this, you may see horizontal or vertical lines on the screen or in the upper right corner.
The problem is most likely due to how LG TVs handle color calibration. If you’re experiencing this problem, there are a few things you can try to fix.
- First, ensure that your TV is properly calibrated to ensure initial settings.
- Second, try adjusting the color settings in your TV’s menu.
- Finally, you can try contacting LG customer support for help if all else fails.
6. HDMI Not Working
If your HDMI connection isn’t working, you can try a few things to troubleshoot the issue.
Checking HDMI ports with internet provider service can save you from many initial settings.
- First, check that your HDMI cables are properly plugged into your TV and device.
- If it’s not, try unplugging and replugging it in.
- If that doesn’t work, try using a different HDMI cable.
- If you still can’t get a signal, the issue may be with your device or power button.
Try connecting to a different TV to see if the problem is with your device or the HDMI cable connection.
7. Horizontal or Vertical Bars Appearing on the Screen
A few different things can cause horizontal or vertical lines on LG TV to appear on your screen.
- One possibility is that your video cable is loose or has a Wi-Fi issue. If this is the case, tighten HDMI ports to see if the bars go away. If the problem persists, you may need to replace the video cable and set the volume button.
- Another possibility is that one of your display drivers is corrupted. You can try updating your drivers to see if this fixes the problem. If not, you may need to uninstall and reinstall the drivers or remove the batteries.
- Finally, the problem could be caused by a hardware issue in LG TVs. You should take your computer to a qualified technician for diagnosis and repair if you suspect this.
You can also do a firmware update on your LG smart TV or a software update with a settings button.
8. Sound With No Picture
If you have sound with no picture problem with your LG TV, there are a few things you can try to troubleshoot the LG tv problem.
Make sure that LG TVs support Dolby vision. Then go to any TV channel and check the sound output.
Here some steps to follow are:
- First, ensure that the LG TV is turned on and the volume is turned up with the volume button.
- If you’re still not getting any pictures, try changing the input source of the power supply.
- If your TV has an HDMI input, try connecting the HDMI cable to a different port.
- If you’re using an antenna, try adjusting or moving the antenna.
- If you’re still having trouble, try to go for a factory reset on LG TV to factory settings.
9. False Countering or Posterization
The false countering or posterization problem is when an image appears to have false contours or posterized edges. On OLED TVs, this can happen when an image is captured with a low-bit depth camera.
Another reason is when an image edited in a software program of LG smart TV doesn’t support high bit depths. This problem can be fixed by increasing the image’s bit depth via Dolby vision.
You can also fix it using a software program that supports high-bit depths with the power button.
10. Not Showing up on Airplay
Not Showing up on Airplay is among the common LG smart TV problems. The solutions for this problem are the following.
If you’re not showing up on Airplay, there are a few things you can do to troubleshoot the issue. First, check to ensure your iOS device is on the same Wi-Fi network as your Apple TV or AirPort Express.
- Then, launch the AirPlay mirroring settings on your iOS device and make sure that AirPlay is turned on.
- If you still don’t see your LG smart TV, try restarting your iOS device and your Apple TV.
- If you’re still having trouble, contact Apple support for more help.
In sum, LG smart TVs are of great quality, but just like other smart TVs, problems are with them as well. We are here to cover all the solutions for LG smart TV.
You can follow all the above-mentioned tricks to solve any problem with your LG TV.
In addition, you may require service assistance from expert technicians if you want to cover every problem yourself.
In summary, check the menu and volume buttons, remove batteries, LG remote control system, and Dolby vision power cords.
These things will help you to know the exact problem easily.